Birkart Globistics Celebrates the Opening of its New Staff T
New Training Facility Reinforces the Logistics Provider’s Commitment to Customer Care
SHANGHAI, China, Nov. 21 /Xinhua-PRNewswire/ -- Birkart Globistics air + ocean, a business segment of Thiel Logistik AG, has raised the bar in its pursuit to guarantee the highest standards of customer service with the launch this week of a new, dedicated staff training centre in Shanghai.
Representatives from Tongji University and the German Chamber of Commerce were on hand to celebrate the opening of Birkart Globistics’ new training facility which has been designed with the exclusive purpose of becoming a centre of excellence for professional development and training for the company’s 500 Chinese employees.
Under the watchful direction of an internationally acclaimed trainer, Birkart Globistics staff from all over China will attend the centre, not only for basic logistics training, but also for instruction on management, sales, marketing and quality control, with additional opportunities to receive English lessons and classes in best-practice customer care.
As a result, Birkart Globistics personnel attending the centre will come away with a comprehensive understanding of the entire workings of Birkart Globistic’s local and global freight forwarding operations, including practical knowledge which can be applied for the immediate benefit of the company’s customers across China every where.
According to Mr. James Kilpatrick, Regional Managing Director for Birkart Globistics Far East, the opening of the new facility not only coincides with the company’s 135th Anniversary and 35 years in Asia, but comes at a critical time given the prevailing talent shortage currently faced by China’s rapidly growing transportation and logistics sector.
Mr. Kilpatrick comments, “Attracting qualified individuals, as well as developing and retaining a motivated workforce has, in consequence, become a priority for Birkart Globistics. Given the skill shortage faced by the industry in China, we appreciate that it is only through internal initiatives such as human resource capacity development that we can bridge this divide.”
Considering these market conditions, Mr. Kilpatrick explained that Birkart Globistics’ competitive advantage in the future would thus become increasingly reliant on having a talented, committed workforce and therefore continuous investment in leadership training and workforce development would prove critical to the company’s long-term success.
He continues, “Up and until now, Birkart Globistics has had an in enviable employment record in China. We were one of the first companies to achieve an A-license, and our staff turnover rate is well below the industry average at five percent per annum, whilst the majority of our management has worked for the company over twenty years.”
“However, looking ahead, we can not afford to rest on our laurels. The aggressive economic growth that is taking place in China is creating an environment in which increasing customer demands for improved performance, solutions and results are creating fierce competition within the logistics industry for the best talent.”
For this reason, Mr. Fabrizio Stanig, General Manager Central and Northern China for Birkart Globistics also emphasizes the significance of creating attractive working conditions pointing out, “We value and appreciate the contribution that each and every one of our employees has made towards the success of the company and hence consider any investment in the development of our people to be an important investment in our future.
“Subsequently, the opening of this new facility is yet another milestone for Birkart Globistics as we work towards building a solid foundation in China from which we can continue to grow in the years ahead, “ Mr. Stanig concludes. “It is also a sign of our commitment to providing customers in China with the highest standards of international service and care.”
Please note that this press release is accompanied by a photograph. To receive a copy of this image please contact Mr. Axel Herzhauser on (852) 2879 3133 or at email@example.com.
About BIRKART GLOBISTICS air + ocean and Thiel Logistik
Birkart Globistics air + ocean, headquartered in Aschaffenburg, Germany, is present on all continents with a total of 200 locations, including 94 of its own company branches. In addition to air and sea transportation, 1,600 employees also provide tailor-made and complex logistics services. The company’s international focus is on Europe, Asia, Australia, South America and South Africa. The global air + ocean network is strengthened by partnerships and cooperative ventures, and the company is a member of the sea-freight cooperation Group 99 and the air-cargo cooperation FUTURE. Birkart Globistics air + ocean is a business segment of Thiel Logistik AG.
As an external partner, Thiel Logistik AG, Grevenmacher (Luxembourg), develops holistic logistics and service solutions for trade and industry. In 2006, the Group generated sales of EUR 1.89 billion and currently employs approximately 8,500 staff in 43 countries. Thiel Logistik operates on the main markets worldwide and has some 350 locations across all continents. With its three business segments Solutions (customer-orientated contract logistics solutions), Air & Ocean (global air and ocean freight forwarding activities) and Road & Rail (land and special transportation activities in Central, Western and Eastern Europe), Thiel Logistik AG is one of the market leaders.
Thiel Logistik AG is listed on the Prime Standard of Deutsche Boerse. The major shareholder of the company is DELTON AG, Bad Homburg, which holds an equity stake of 50.26 percent.
Please refer to http://www.birkart.com and http://www.thiel-logistik.com for more information.
Mr. Axel Herzhauser
Regional Sales & Marketing Manager
BIRKART GLOBISTICS FAR EAST LTAAAAAAA> Tel: +852-2879-3133
Internet : www.birkart.com
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